The Massage Suite & Spa

At the beginning of session you will need to fill out a health form prior to your first appointment. Your therapist may then ask some general health questions to modify the massage, if needed. Most of the massage techniques used during your treatment are traditionally performed with the client unclothed. However, you may decide which is most comfortable for you.

The therapist is not present while you undress. Remember to pull long hair back and remove any jewelry. Carefully relax onto the table and cover yourself with the sheets provided. The therapist will briefly discuss the desired outcome of your treatment. This will determine which parts of your body require massage. As for one hour, or fully body the session will work on your back, head, neck, shoulders, arms, hands, legs, and feet.

During your massage session there is one thing you should do...Relax. The therapist will tell you what is needed throughout the session. You may want to give any feedback as to how your feeling, such as how much pressure to apply -light or deep etc. If you communicate immediately, another approach can be taken to suit your level of comfort.

Many people feel relaxed and rejuvenated after their treatment. Some even experience freedom of long term aches and pains. This is then followed by an increased energy, heightened awareness and greater productivity; which can last for days.

It's recommended that you drink plenty of water following your treatment; due to the amount of toxins released from your soft tissues during the massage. If any soreness is present you may want to ice or heat the affected area.

After you've had your first massage with us, it's best to ask your therapist what they recommend to get the results you need.  In general, massage is recommended weekly, bi-weekly or monthly.  

The length of your session depends on what you'd like to come in for. The full body massage usually lasts one hour. A half hour session is enough time for a partial massage; which could be the neck, shoulders and back or back, legs and feet. Consult your therapist as to which options you're considering.

Yes, all the therapist's at our office are licensed and registered with New York State. A way that you can check to see who's licensed in your area is on the office of professions website. It's a good way to know that your therapist is highly trained and qualified in this profession.

Yes, if you are under the care of a doctor it is strongly advised that you receive a written recommendation from your primary care physician. Your doctor will suggest the type of massage needed for you specifically and how often. This will inform your therapist of what areas to avoid or what type of massage is needed. 

All qualified practitioners will require a referral.

It is also important that you inform your therapist of any health conditions or medications that you are taking. Then the massage therapist may adjust your session accordingly.

Organic Lotions, Creams and Oils - they are lubricants used to permit the musculature to be worked on without causing discomfort to your skin. They also hydrate the skin, and make it easier to manipulate tissue. Some lotions and oils have food extracts or other ingredients. If you have allergies, please inform your therapist.

Yes, they do! Massage & Skincare is great for every person; Male, Female, Young or Old. It's best to consult us before your appointment, to see which type of service is specifically for you.

18 years of age and under must be accompanied by a parent at the time of the scheduled appointment, a parent signature is required.

At the beginning of session you will need to fill out a health form prior to your first appointment. Your therapist may then ask some general questions to modify the facial treatment, if needed. Most of the aesthetic techniques used during your treatment are traditionally performed with the client unclothed or partially unclothed with a towel or wrap. However, you may decide which is most comfortable for you.

The therapist is not present while you undress. Remember to pull long hair back and remove any jewelry. Carefully relax onto the table and cover yourself with the sheets provided. The therapist will briefly discuss the desired outcome of your treatment. This will determine which of the eminence line will be suited for your skin type.

During your facial there is one thing you should do...Relax. The therapist will tell you what is needed throughout the session. You may want to give any feedback as to how your feeling, such as how much pressure to apply -light or deep etc. If you communicate immediately, another approach can be taken to suit your level of comfort.

In general, it's every 4-6 weeks. Depending on your skin type, you should consult your skincare specialist after your first facial with us to determine what would be best for you.

A European facial includes; skin analysis, cleanse, exfoliate, masque, massage, extractions,  and moisturize.

Hand-made, cruelty-free without mass production for over 50 years

Our products are handmade (no mass production here) without any severe heating or hydrogenating processes that can affect the nutritional content and potency of natural ingredients.  Clients immediately see and feel the difference evolving from the extremely high fruit content, and therefore, the high level of active ingredients.  Vitamins are captured in their all-natural fresh base, offering dramatic results as actual seeds, pulps and peels impart regenerative and healing powers that only nature can produce. And, as we are proud members of the Cruelty Free/Leaping Bunny Association, we never test on animals. 

For more information - Eminence Organics

We have a few different types of wax products, mostly for client preference. The majority of the time we use a hard wax. To prepare for any type of waxing the hair must be 3/4 inch in length.

Yes, it's best that you have an appointment in advance. We recommend scheduling 3-5 days prior to your specific appointment time. Occasionally, you may be able to schedule same day or the following. It's still best that you call ahead of time for availability. When scheduling we do require a credit card to hold the appointment.

A credit card holds your appointment and does not get charged. The only time we would charge your card is if our cancellation policy is not followed. When you are checking out of your service your credit card information is deleted immediately.  

We have a 24 hour cancellation policy. Notice of cancellations must be made 24 hours in advance of the scheduled appointment time. If a cancellation is not made within the 24 hour period fees will apply. For a no call no show we charge full price of the scheduled service/services.

Your insurance company will not be charged for your missed appointment; you will be responsible for payment out-of-pocket. More than three missed appointments without honoring the cancellation policy we will refer you to another facility for further treatment. Any unpaid balance by an insurance company is the client's responsibility.

Coupons may be used one per visit. We don't combine discounts on services or products.

Note: Packages are already discounted

Gift certificates can be purchased in any denomination. They are non-refundable, non-exchangeable and are not honored if lost or stolen. They expire one year from the date of purchase. Gift certificates may be used one per visit, unless you will be using one towards massage and one towards skincare. 

We will be happy to answer any questions that you may have. Please call 716-877-2728 or email mtsuite@yahoo.com

 General Policies: All prices are subject to change at any time. All of our services and gift certificates are non-refundable. Pricing is non-negotiable. Discounts cannot be combined.